Testing broadband speed


We all live by Broadband – How do you know what speed you are getting?

Warning – This is a rant:

Frustration at BT Broadband

For the past 10 months DSL was fine, a reasonably steady 3.5 Mb speed. Then for most of last week our BT Broadband connection seemed very slow indeed. Websites were sluggish and the whole network was slow. A call to BT resulted in them claiming that the network performance was just perfect. Using the BT Wholesale DSL speed test resulted in a test to the router of 4.3Mb.

Then on Saturday the network ground to a halt. Websites would not load and the concept of using the BBC iPlayer for television was alien. After an hour of buffering the iPlayer had downloaded enough content for 6 seconds. Amusingly enough the test programme was the Great Invention series on Communication.

The BT Speedtest refuse to load let alone run. A swift call to BT confirmed a problem that would be rectified.

On Monday BT called to close the call as they regarded the fault as fixed. This is where things get interesting. The performance still seemed super slow, file transfers were taking a huge amount of time and video on YouTube impossible.

I have used two DSL testing sites for some time as well as an iPad app. These tests are run on a Dell PC running Win7 64Bit with 8GB of RAM, by most standards a reasonable to good PC connected to the BT router with Ethernet cable.

These sites were constantly showing a speed of around a quarter of a meg. I first used DSL Reports in San Francisco over ten years ago when by first Pac Bell DSL line was installed in my Mill Valley house. Their first test showed 30K and then 134K.

Then I ran a test using the same service that BT use. Speedtest.net. The results: 0.29 Meg see below.

download sped

Then I ran a test using the same service that BT use. Speedtest.net. The results: 0.29 Meg see below.

On the iPad I have used a great little app called QIP Speed Test. This measures the connection speed and records the results along with location. – Used mainly for testing 3G speeds on mobile networks when paired to an iPhone. This app recorded 0.3 Mg.

QIF test on iPad

So in summary three different systems show a network speed of about 300K and yet BT claim this is a 4.2Mb connection.

How can this be?

If you ask BT they just say that the only test they use is the BT wholesale site. This is totally frustrating as this in no way reflects real life of the speed as the PC. The test site is a sham and a disgrace.

On the BT website forum there are many similar comments and issues with the BT test site. None have a solid answer as to why millions of people are being hoodwinked by BT.

About us and this blog

We are a digital marketing company with a focus on helping our customers achieve great results across several key areas.

Request a free quote

We offer professional SEO services that help websites increase their organic search score drastically in order to compete for the highest rankings even when it comes to highly competitive keywords.

Subscribe to our newsletter!

More from our blog

See all posts
    • News tools in UA
    • March 10, 2013

    I am extremely impressed with your writing abilities as neatly as with the structure in your blog. Is that this a paid subject or did you modify it your self? Either way stay up the excellent quality writing, it’s rare to look a nice blog like this one these days..

    • Bill Hubert
    • March 7, 2013

    You’ve got a great blog here well done congratulations

Leave a Comment